Help Center

You asked, we answered

Have a question? Want to learn more about our store and policies? We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, please contact us.

Can I have my order gift wrapped?

All gift orders have cellophane, tissue or gift box included however if you require something extra special, please contact us.

Where do you deliver for free?

Flaura de lis delivers to Camberley, Bisley, Knaphill, Chobham, Frimley, Lightwater, Windlesham, Bagshot, Ascot., Sunningdale, Sunninghill, Chavey Down and all places in between for free.

For some lucky postcodes we can deliver the same day. Please contact us before placing your order to check availability.

What payment methods do you accept?

We accept all major cards. If you have any issues during check out please contact us.